{
    "id": 4189,
    "date": "2020-03-25T12:41:58",
    "date_gmt": "2020-03-25T12:41:58",
    "guid": {
        "rendered": "https:\/\/yonispa.si\/?page_id=4189"
    },
    "modified": "2020-05-13T17:17:20",
    "modified_gmt": "2020-05-13T17:17:20",
    "slug": "terms-conditions",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/yonispa.si\/en\/terms-conditions\/",
    "title": {
        "rendered": "General Terms and Conditions Yonispa Store"
    },
    "content": {
        "rendered": "<p>With the <a href=\"https:\/\/yonispa.si\/en\/\">www.&nbsp;yonispa.si<\/a> is managed by&nbsp;FIN-&nbsp;mR, Mateja Ribi\u010d sp.&nbsp;<\/p>\n\n\n\n<p>The company information is as follows:<\/p>\n\n\n\n<p><strong>Full name:&nbsp;<\/strong>FIN &#8211; mR, financial and accounting services, Mateja Ribi\u010d sp&nbsp;.&nbsp; <\/p>\n\n\n\n<p><strong>Short name&nbsp;<\/strong>:&nbsp;FIN &#8211;  mR, Mateja Ribi\u010d s.p. <\/p>\n\n\n\n<p><strong>Adress:&nbsp;<\/strong> Ulica bratov Vo\u0161njakov 8 <\/p>\n\n\n\n<p><strong>transaction&nbsp;account:&nbsp;<\/strong>IBAN SI56 6100 0000 6947 77&nbsp;8&nbsp; Delavska Hranilnica d.d. Ljubljana )&nbsp;                                                                                        <\/p>\n\n\n\n<p><strong>Registration number:&nbsp;<\/strong>6561969000                                                                                <\/p>\n\n\n\n<p><strong>Tax number:&nbsp;<\/strong>64345467&nbsp;                                                                                                                 <\/p>\n\n\n\n<p><strong>E-mail:&nbsp;<\/strong><a href=\"mailto:info@yonispa.si\">info@yonispa.si<\/a>&nbsp;                                                                           <\/p>\n\n\n\n<p><strong>Telefon:&nbsp;<\/strong>+386&nbsp;(&nbsp;0)&nbsp;31 337 564&nbsp;<\/p>\n\n\n\n<p>The company is&nbsp;registered in the Business Register of&nbsp;Slovenia as of&nbsp;01.03.2014&nbsp;.<\/p>\n\n\n\n<p>General Terms and Conditions of Use and Website Use <a href=\"https:\/\/yonispa.si\/en\/\">www.yonispa.si <\/a>(hereinafter:&nbsp;Y&nbsp;ones&nbsp;with&nbsp;pa&nbsp;.si&nbsp;)&nbsp;are compiled in accordance with the Law on the protection of&nbsp;subscribers and other prescribed legislation&nbsp;on the sale through the Internet of&nbsp;this and such&nbsp;a way of doing business.&nbsp;The Terms cover the operation of&nbsp;Yoni&nbsp;spa&nbsp;.si and the business relationship between&nbsp;Yonispa&nbsp;.si&nbsp;(hereinafter referred to as&nbsp;Yoni&nbsp;with&nbsp;pa.si&nbsp;), registered users (hereinafter referred to as&nbsp;users) and buyers of goods or services (&nbsp;hereinafter: customers).<\/p>\n\n\n\n<h2>1.  General of&nbsp; Yonispa.si<\/h2>\n\n\n\n<p>The Yonispa.si online store is intended for the sale of self-medication products<\/p>\n\n\n\n<h2>2.&nbsp;Accessibility of information<\/h2>\n\n\n\n<p>The Bidder undertakes\nto&nbsp;always&nbsp;provide the&nbsp;buyer&nbsp;with the following information:<\/p>\n\n\n\n<ul><li>company identity (company name and registered office, registry number),<\/li><li>contact information that&nbsp;enables the user to communicate quickly and effectively (email, telephone),<\/li><li>the&nbsp;essential characteristics of the goods or services (including&nbsp;after-&nbsp;sales services and warranties),<\/li><li>product availability (any product or service offered on the site&nbsp;should be accessible within a reasonable time),<\/li><li>the terms of delivery of the product or the execution of the&nbsp;service (method, place and time of delivery),<\/li><li>all prices&nbsp;must be&nbsp;clearly and unambiguously specified and must show whether they already include taxes and transport costs,<\/li><li>payment and&nbsp;delivery&nbsp;method&nbsp;,<\/li><li>a clarification of the complaint process, including any contact information&nbsp;or customer contact information.<\/li><\/ul>\n\n\n\n<h2> 3. Offer and source <\/h2>\n\n\n\n<p>Offerings on the&nbsp;<a href=\"https:\/\/yonispa.si\/en\/\">Yonispa.si<\/a>&nbsp;online store&nbsp;may vary on a daily basis due to the nature of the business.&nbsp;All prices are&nbsp;final unless explicitly stated otherwise.&nbsp;Company&nbsp;Yonispa.si&nbsp;not&nbsp;taxable,&nbsp;so the prices offered are final&nbsp;.&nbsp;Prices&nbsp;are valid&nbsp;at the&nbsp;moment of placing the order and do not have a predefined validity.&nbsp;Prices are valid in case of payment with the above mentioned&nbsp;payment methods, under the above conditions.<\/p>\n\n\n\n<p>The contract of sale between the bidder and the buyer is concluded at the moment when the bidder&nbsp;confirms the order&nbsp;(the buyer receives the status email Order confirmed).&nbsp;From that moment on, all prices and others&nbsp;are fixed and are valid for both the provider and the&nbsp;buyer.<\/p>\n\n\n\n<h4><strong>Campaigns<\/strong><\/h4>\n\n\n\n<p>Discounts are not cumulative, as long as the conditions of the campaign has not Nav&nbsp;edeno Dr.&nbsp;uga\u010de.&nbsp;One promotional code may be used for each purchase.&nbsp;Free&nbsp;shipping&nbsp;is not included in the purchase of promotional items&nbsp;&#8211; unless otherwise stated.&nbsp;No&nbsp;gifts will be added to the campaign.&nbsp;Likewise, items that have already been discounted cannot&nbsp;claim a&nbsp;promotional code to further reduce the price of the item or the final price in the basket&nbsp;.<\/p>\n\n\n\n<h4><strong>Image material and graphic<\/strong><\/h4>\n\n\n\n<p>photos, images or videos posted under the bid are the property&nbsp;Yonispa.si&nbsp;or its suppliers, business partners or the l&nbsp;e GOL&nbsp;j&nbsp;symbolic and do not provide the exact characteristics of&nbsp;a product or service and can show symbolically or actually service an offer, business or merchandise or sales campaign.&nbsp;Although the provider makes&nbsp;every&nbsp;effort to provide accurate photographs of sales&nbsp;aids&nbsp;,&nbsp;all photographs should be considered symbolic&nbsp;.&nbsp;Photos do not guarantee the product features. <\/p>\n\n\n\n<h4><strong>Product Opinion<\/strong><\/h4>\n\n\n\n<p>The Provider is not responsible for the content of opinions on articles written by visitors.&nbsp;Prior to the publication of the review, the opinion provider shall reject and reject those&nbsp;who&nbsp;are&nbsp;manifestly false, misleading or offensive&nbsp;a.&nbsp;The provider is not responsible for the information in the opinions and is relieved of any liability arising from the information in the opinions .<\/p>\n\n\n\n<h2>4. Purchase process and invoice<\/h2>\n\n\n\n<p><a href=\"https:\/\/yonispa.si\/en\/\">Yonispa.si<\/a>&nbsp;acting as a company that offers blah&nbsp;g&nbsp;o s&nbsp;ervices over the internet&nbsp;.&nbsp;Buyer amount paid&nbsp;\u010d&nbsp;a company&nbsp;together with the goods or services are received by the ra&nbsp;d&nbsp;un.&nbsp;The company operates in the area&nbsp;d&nbsp;by the Republic of Slovenia&nbsp;e.&nbsp;Products by&nbsp;s&nbsp;being sent to the area&nbsp;F&nbsp;is the Republic of Slovenia&nbsp;.&nbsp;The package also includes a printed account by the&nbsp;ICER p&nbsp;Anka also receives the registered elektrons&nbsp;to address in a procurement procedure.<\/p>\n\n\n\n<h4><strong>Purchase statuses<\/strong><\/h4>\n\n\n\n<p>Order in queue:<br>\nAfter placing an\norder, the buyer receives an&nbsp;e-mail&nbsp;notification&nbsp;that the order\nhas been accepted into the&nbsp;queue.&nbsp;In this step, the buyer has\nthe&nbsp;opportunity&nbsp;to cancel the order&nbsp;within\none&nbsp;hour&nbsp;.&nbsp;The buyer is always provided with comprehensive\ninformation on the status and content of the order on the provider&#8217;s website.<\/p>\n\n\n\n<p>Order confirmed:&nbsp;W&nbsp;e ku&nbsp;pec contract&nbsp;\u010d&nbsp;contract\ndoes not cancel&nbsp;d&nbsp;e, it ordered&nbsp;t&nbsp;ion for\nfurther&nbsp;processing when the service contract review, prev&nbsp;era of\nlife&nbsp;revolving nature of the ordered products and order&nbsp;lo confirm or\nreject a reason.&nbsp;In order to verify the information or to ensure the\naccuracy of the delivery, the tenderer may&nbsp;call the buyer at his contact\ntelephone number.&nbsp;Upon confirmation of the order, the tenderer informs the\nbuyer&nbsp;by&nbsp;e-mail about the scheduled deadline&nbsp;.<br>\n\u2028<\/p>\n\n\n\n<p>Goods dispatched:&nbsp;Provider within the agreed time the goods preparation, odpo&nbsp;s&nbsp;ment and about via email&nbsp;w&nbsp;you informed of&nbsp;UPCA.<br>  Refund items&nbsp;Goa&nbsp;d&nbsp;er products is mo&nbsp;f&nbsp;on the&nbsp;14 days of receipt of item.&nbsp;The&nbsp;item&nbsp;must be&nbsp;returned in its original packaging and in unchanged quantity and returned undamaged&nbsp;upon&nbsp;return.&nbsp;The item must not be washed or otherwise used.&nbsp;The cost&nbsp;shall be borne by the client.<\/p>\n\n\n\n<h4><strong>Abuse of Purchase<\/strong><\/h4>\n\n\n\n<p> Upon completion of the order, the buyer receives a notification by email.&nbsp;The order is then&nbsp;queued&nbsp;in this case&nbsp;.&nbsp;The buyer has the&nbsp;right to withdraw from the contract&nbsp;within the deadline for dispatch of&nbsp;the goods&nbsp;(the&nbsp;order must be canceled by e-mail at info @&nbsp;yonis&nbsp;pa&nbsp;.si.&nbsp;It is mandatory to enter the order number.&nbsp;The e-mail address&nbsp;you are canceling must match&nbsp;the e-&nbsp;mail address&nbsp;used to&nbsp;confirm the&nbsp;purchase.&nbsp;If the buyer does not cancel the order, the order goes to further processing.&nbsp;The provider can verify the data or provision of this&nbsp;t&nbsp;TIES delivery&nbsp;CALL&nbsp;t&nbsp;e buyer on his contact telephone&nbsp;W&nbsp;tevi&nbsp;LKO.&nbsp;Upon confirmation of the order, the tenderer shall notify the&nbsp;buyer by&nbsp;e-mail of the estimated&nbsp;delivery time.&nbsp;The contract for the purchase of ordered items between the buyer and the bidder is irrevocably concluded at this stage.&nbsp;Prices&nbsp;are valid at the time of placing the contract and do not have any&nbsp;definite validity. <\/p>\n\n\n\n<h4> <strong>Security of purchase<\/strong> <\/h4>\n\n\n\n<p>When&nbsp;registering&nbsp;with&nbsp;<a href=\"https:\/\/yonispa.si\/en\/\">Yonispa.si<\/a>, information is collected based on the personal consent of an individual under the Personal Data Protection Act.&nbsp;Yonispa&nbsp;.si&nbsp;is committed to keeping&nbsp;this information carefully and securely for the purpose of unmotivated&nbsp;one order execution or the personalized&nbsp;composition of&nbsp;tenders&nbsp;, statistical analysis and for the purpose of improving the functioning of the online shop and services.&nbsp;The newsletter also includes an exclusive offer that is&nbsp;only available to subscribed subscribers.<\/p>\n\n\n\n<h2> 5.&nbsp;Registration procedure <\/h2>\n\n\n\n<p> The user can&nbsp;place&nbsp;online&nbsp;orders&nbsp;on&nbsp;Yonispa&nbsp;.si&nbsp;as a guest or as a logged in user.&nbsp;The registration process is easy and quick.&nbsp;By logging in to your site, you create your account&nbsp;through which you can edit your information,&nbsp;delivery letters, view order statuses,&nbsp;follow them,&nbsp;and edit them. <\/p>\n\n\n\n<p> The username consists of the email address you enter.&nbsp;You will then receive a confirmation email to complete your application.&nbsp;By registering&nbsp;on the website, you also have a greater overview of&nbsp;your purchase. <\/p>\n\n\n\n<h2> 6. Communication <\/h2>\n\n\n\n<p>Provider will take&nbsp;mation to\nusers&nbsp;contacted through the means of distance communication only if a user\ndoes not explicitly object.<\/p>\n\n\n\n<p>Advertising emails will contain the\nfollowing&nbsp;components:<\/p>\n\n\n\n<ul><li>they will be clearly and unambiguously labeled as og\u00a0messages,<\/li><li>the sender will clearly see\u00a0n,<\/li><li>\u00a0various\u00a0campaigns, promotions and other marketing techniques will be marked as such.\u00a0The terms of participation will also be clearly defined,<\/li><li>the way of\u00a0unsubscribing from receiving advertising\u00a0messages\u00a0will be clearly presented\u00a0<\/li><li>the desire of the user not to receive advertising messages\u00a0will be\u00a0explicitly respected by the provider.<\/li><\/ul>\n\n\n\n<p>The user will be able to subscribe to\nreceive e-news and to unsubscribe easily&nbsp;.&nbsp;The announcements\ninclude&nbsp;information about current or future offers, the promotion of\nhajdi.si and other advertisements of ha&nbsp;jdi.si or&nbsp;its\npartners.&nbsp;Receiving notifications is considered to require personal\nconsent&nbsp;and it is not possible to receive it unless\nthe&nbsp;user&nbsp;indicates&nbsp;it at&nbsp;registration&nbsp;or otherwise registers\nfor receipt.<\/p>\n\n\n\n<h2> 7. Liability discharge <\/h2>\n\n\n\n<p>Provider after the&nbsp;developments\nin&nbsp;jbolj\u0161ih efforts to ensure promptness and accuracy of the data\npublished on its pages.&nbsp;However, the&nbsp;properties of the items,\ndeadline&nbsp;or price may change so quickly that the provider fails to correct\nthe information on the web pages&nbsp;.&nbsp;In such a&nbsp;case, the tenderer\nwill inform the buyer of the changes and allow him to cancel the order or\nreplace the ordered item.<\/p>\n\n\n\n<p>Providers are&nbsp;not responsible for\nthe content of&nbsp;reviews of articles posted by visitors.&nbsp;Prior to\nposting the review, the opinion provider rejects these&nbsp;,\nwhich&nbsp;contain obvious falsehoods, are misleading or offensive.&nbsp;The\nprovider is not responsible for the information contained in the opinions and\nis relieved of any&nbsp;liability arising&nbsp;from the information contained\nin the opinions.<\/p>\n\n\n\n<p>Although the provider is committed to\nproviding accurate photographs of sales art&nbsp;icons,&nbsp;all photographs\nmust still be considered symbolic.&nbsp;Photos&nbsp;do not guarantee the\nproduct features.<\/p>\n\n\n\n<h2> 8. Buyer&#8217;s right <\/h2>\n\n\n\n<p>It is considered to be a purchase on the&nbsp;Yonispa&nbsp;online&nbsp;wine&nbsp;market.&nbsp;you\nare made through a Distance Contract.&nbsp;The language in which the contract\nis concluded is Slovenian&nbsp;.<\/p>\n\n\n\n<p>In the case of&nbsp;distance contracts,\nthe consumer has the right (from Article 43c of the Consumer Protection\nAct)&nbsp;to inform the company&nbsp;within fourteen&nbsp;(14) days that he or\nshe withdraws&nbsp;from the contract without having to give&nbsp;a reason for\nits decision.&nbsp;It considered to be a spo&nbsp;ro\u010dilo\np&nbsp;ravo\u010dasn&nbsp;on if the consignment is delivered on time.&nbsp;The\nonly&nbsp;cost borne by the consumer in connection with the cancellation of the\ncontract is the direct&nbsp;cost of returning the goods.&nbsp;If the\nconsumer&nbsp;withdraws from the contract, our child will be reimbursed\nfor&nbsp;all payments made as soon as it is my&nbsp;father&#8217;s, and&nbsp;later&nbsp;within\n14 days of receiving the notice of&nbsp;withdrawal from the contract.<\/p>\n\n\n\n<p>If the buyer has not paid the\u00a0amount or prepayment\u00a0of the preliminary pro forma invoice\u00a0at the request of the seller\u00a0, as\u00a0he is\u00a0insured\u00a0for the seriousness of the transaction, it is considered that the buyer did not\u00a0accept the\u00a0offer and that the contract was not concluded.  FIN &#8211; mR, Mateja Ribi\u010d s.p.  informs the buyer immediately.<\/p>\n\n\n\n<h2>9. Discounts and\u00a0discounts<\/h2>\n\n\n<p><!--EndFragment--><\/p>\n<p>Unless Yonispa.si prepares campaigns with a special price or a discount code for clients, the campaigns are mutually exclusive, unless otherwise stated. Special offers and discount codes apply to items for which the distributor is djetje Yonispa.si except how r otherwise stated.&nbsp;<\/p>\n<p>Celje, 15.03.2020<\/p>\n\n\n<h2>We make&nbsp;payment and delivery of the order<\/h2>\n\n\n\n<h4>1.&nbsp;Method of payment<\/h4>\n\n\n\n<p>The&nbsp;payment provider offers\nthe&nbsp;following payment methods:<\/p>\n\n\n\n<ul><li>by transfer to an account manager&nbsp;Yonispa.si&nbsp;(after the offer \/ invoice)&nbsp;User may contract&nbsp;w&nbsp;i purchase by phone at&nbsp;W&nbsp;t.&nbsp;31\/33\/75 64&nbsp;.&nbsp;According to the contract&nbsp;w&nbsp;ilu him at his email address at&nbsp;W&nbsp;Sends U&nbsp;PN order you to&nbsp;UPEC can pl&nbsp;a&nbsp;t&nbsp;but at the&nbsp;W&nbsp;you or the bank.&nbsp;After&nbsp;payment of the order, the product and the invoice are sent to the buyer.&nbsp;By making a payment by invoice, the buyer agrees to the general terms and conditions.<\/li><li>on&nbsp;summary<\/li><\/ul>\n\n\n\n<h4>2. Delivery of&nbsp;eyeglasses<\/h4>\n\n\n\n<p><strong>Delivery takes&nbsp;between 2 and 4 business days after receiving the\nbank&nbsp;transfer or&nbsp;payment&nbsp;&#8211; there is no delivery between weekends\nand holidays.&nbsp;&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<ul><li>The bidder will deliver the goods or services within the agreed deadline.<\/li><li>Po\u0161ta&nbsp;Slovenije&nbsp;is the contractual partner for the delivery of the items&nbsp;.<\/li><li>Our partner&nbsp;delivers packages in the morning to the address entered when&nbsp;placing the order&nbsp;.<\/li><li>As the delivery service delivers the items in the morning, you may also choose to ship to any other name or&nbsp;hunt&nbsp;us&nbsp;.<\/li><li>If you are at the time of delivery is at the point (PODJ&nbsp;harvesting office, etc.), The deliverer will leave a message on&nbsp;which will&nbsp;guide the subsequent takeover.<\/li><li>If the buyer does not receive the goods within a few days of dispatch, he shall immediately inform the offeror.<\/li><li>In this case, the&nbsp;Bidder&nbsp;identifies the causes and informs the buyer.<\/li><\/ul>\n\n\n\n<p><strong>Qty&nbsp;anybody amounted shipping costs?<\/strong><\/p>\n\n\n\n<p>The cost of postage depends on\nthe&nbsp;amount of&nbsp;products&nbsp;ordered&nbsp;.<\/p>\n\n\n\n<ul><li>For orders from the&nbsp;Yoni Spa&nbsp;Vaginal&nbsp;per Steam Bath&nbsp;the postage is&nbsp;4&nbsp;, 45&nbsp;\u20ac.<\/li><li>For&nbsp;Toya-WC&nbsp;orders&nbsp;the postage is&nbsp;3&nbsp;, 8&nbsp;5&nbsp;\u20ac.<\/li><li>For orders&nbsp;herbal blend is shipping&nbsp;1,67&nbsp;EUR&nbsp;\u20ac.<\/li><li>For orders over&nbsp;80&nbsp;\u20ac, postage is&nbsp;<strong>free of charge&nbsp;<\/strong>.&nbsp;<\/li><\/ul>\n\n\n\n<p>Ransom but&nbsp;Keta\ncould&nbsp;ku&nbsp;rirju on delivery pay by cash or credit \/ debit\ncard.&nbsp;If you pay your goods with the card&nbsp;, you will be charged an\nadditional cost of bank fees in the amount of 1.43% of the amount of the\nransom, which will&nbsp;Mail&nbsp;issued&nbsp;a&nbsp;bill.&nbsp;In&nbsp;case of\nunsuccessful delivery attempt, the&nbsp;courier&nbsp;will&nbsp;send you a\nmessage about the arrival of the&nbsp;shipment.&nbsp;The message indicates the\npackage number and&nbsp;delivery service&nbsp;telephone number&nbsp;, as well\nas their email address&nbsp;.<\/p>\n\n\n\n<p><strong>Where do we deliver the goods ordered?<\/strong><\/p>\n\n\n\n<p>We deliver ordered goods&nbsp;in the Republic of Slovenia.<br>\nWe ship packages\nevery&nbsp;d&nbsp;an.<\/p>\n\n\n\n<h2>Return of goods and&nbsp;reclamation<\/h2>\n\n\n\n<p>1. Right&nbsp;of withdrawal<strong><\/strong><\/p>\n\n\n\n<p>In the case of distance contracts, the\nconsumer has the right (from Article 43c of the Consumer Protection Act) to\ninform the company within 14 days without&nbsp;withdrawing the contract without\nhaving to&nbsp;give a reason for his decision&nbsp;.&nbsp;the sp&nbsp;message&nbsp;is\ndeemed to be on&nbsp;time if the shipment is delivered on time.&nbsp;The only\ncost to the consumer in connection with the cancellation of the contract is the\ndirect cost of returning the goods.&nbsp;If the&nbsp;consumer withdraws from\nthe contract, he or she will&nbsp;return all payments made to our\ncompany&nbsp;within 14&nbsp;days of receiving the notice of withdrawal.<\/p>\n\n\n\n<p><strong>When does the deadline for withdrawal begin?<\/strong><br>\nIf the company has\nfully fulfilled the obligation referred to in Article 43c of the&nbsp;Consumer\nProtection Act, the time limit for&nbsp;withdrawal of the contract for the\nsupply of goods&nbsp;shall start to run from the date on&nbsp;which the\nconsumer&nbsp;received the goods.<\/p>\n\n\n\n<p><strong>Obligations of the seller upon withdrawal<\/strong><br>\nIf, in the event of\nwithdrawal, no replacement of the goods has been carried out at the request of\nthe buyer, the seller shall&nbsp;refund the entire purchase within 14\ndays&nbsp;after receipt of the notice of withdrawal&nbsp;.&nbsp;The seller\nshall return the&nbsp;payments received to the consumer using the same payment\nmethod as the consumer used, unless the consumer has explicitly requested the\nuse of another payment method&nbsp;a and the consumer therefore does\nnot&nbsp;bear any costs.&nbsp;<\/p>\n\n\n\n<p>2. Return of goods ku&nbsp;pnine<strong><\/strong><\/p>\n\n\n\n<p>The buyer must&nbsp;return\nthe&nbsp;item&nbsp;to the seller undamaged and in unchanged quantity, unless\nthe item is destroyed, defective, lost or its quantity reduced without\nthe&nbsp;buyer&#8217;s fault.&nbsp;The buyer is responsible&nbsp;for the reduction of\nthe value of the goods if the&nbsp;decrease is the result of an&nbsp;adjustment\nthat is not strictly necessary to determine the nature, characteristics and\noperation of the goods.<\/p>\n\n\n\n<p>Send the returned goods to our\naddress:&nbsp;FIN-mR, M&nbsp;ateja Ribi\u010d sp,\nUl.&nbsp;B&nbsp;wars&nbsp;Vosnjakov 8, 3000 Celje<\/p>\n\n\n\n<p>The consumer must&nbsp;return to the\nseller within 14 days after the notice of termination of the contract&nbsp;has\nbeen&nbsp;delivered to the seller within 14 days.&nbsp;Please be&nbsp;advised&nbsp;that\nthe b&nbsp;lago for the full refund&nbsp;must be&nbsp;undamaged.&nbsp;The\nconsumer cannot and must not&nbsp;use the goods&nbsp;received&nbsp;unhindered\nuntil the withdrawal of the&nbsp;contract.<\/p>\n\n\n\n<p>It&#8217;s&nbsp;not for test shopping:\ndistance shopping does not confer more consumer rights than it has&nbsp;on\nordinary store&nbsp;purchases&nbsp;.&nbsp;The consumer must therefore only\ncarry out a review and test of the&nbsp;goods&nbsp;received&nbsp;to the extent\nnecessary to ascertain the&nbsp;actual&nbsp;situation and as is customary in\nshops (eg to move clothes).&nbsp;Any &#8220;testing&#8221; and other uses,&nbsp;which\ndeviates from the above, it can be regarded as use of the goods, which means\nthat the consumer is&nbsp;responsible for the decrease in value of the goods if\nMan&nbsp;j\u0161anje consequently&nbsp;ica conduct is not necessary to establish the\nnature, characteristics and functioning goods.<\/p>\n\n\n\n<p>A&nbsp;copy of the invoice and all other\nsupporting documents&nbsp;must be attached&nbsp;.&nbsp;The buyer himself bears\nthe burden of&nbsp;losing, damaging, or destroying the product that he wants to\nreturn&nbsp;or replacing&nbsp;, unless it was through no fault of his own.&nbsp;The\nonly cost that is borne by the buyer in connection with the&nbsp;cancellation\nof the contract is the cost incurred in returning the object of purchase.<\/p>\n\n\n\n<p><strong>The process of changing the goods<\/strong><br> Yonispa.si&nbsp;in the case of changing the goods at the&nbsp;request of the consumer requires in the&nbsp;goods account to the address&nbsp;FIN-mR, M&nbsp;ateja Ribi\u010d sp, Ul.&nbsp;B&nbsp;wars&nbsp;Vosnjakov 8, 3000 Celje&nbsp;.&nbsp;The company will immediately&nbsp;refund you the product.&nbsp;The customer can later place a new order for the goods&nbsp;he wants to have.&nbsp;only when the product arrives at the mentioned&nbsp;hunting&nbsp;Yoni&nbsp;spa.si&nbsp;sends a new product (from a new order created) to the consumer at the given address.<\/p>\n\n\n\n<p>3. Enforcement of the guarantee<strong><\/strong><\/p>\n\n\n\n<p><strong>The consumer can claim the defect at any time within the warranty\nperiod.&nbsp;<\/strong>The consumer can claim the warranty for the products for which he is\nsubject to a&nbsp;mandatory warranty (the list of&nbsp;these products is\ndetermined by the&nbsp;<a href=\"https:\/\/translate.google.com\/translate?hl=sl&amp;prev=_t&amp;sl=sl&amp;tl=en&amp;u=http:\/\/www.tirs.si\/index.php%3Fid%3D2571\" target=\"_blank\" rel=\"noreferrer noopener\">Regulations on goods&nbsp;<\/a><a href=\"https:\/\/translate.google.com\/translate?hl=sl&amp;prev=_t&amp;sl=sl&amp;tl=en&amp;u=http:\/\/www.tirs.si\/index.php%3Fid%3D2571\" target=\"_blank\" rel=\"noreferrer noopener\">for which a guarantee of faultless operation is issued<\/a>&nbsp;) and\nfor&nbsp;those for which a voluntary guarantee has been given.&nbsp;Within the\nwarranty&nbsp;period, the consumer may request the&nbsp;guarantor to remedy the\ndefect free of charge.&nbsp;If the defect cannot be corrected or the company\ndoes not correct it&nbsp;within 45 days, the consumer may request a replacement\nfor a new&nbsp;free product.&nbsp;After this period, the repair of the goods\nshall&nbsp;be made only against payment.&nbsp;Only&nbsp;if the repair is not\npossible or the company fails to complete it within a total of 45 days, can the\nconsumer request a replacement&nbsp;for a new, faultless product.&nbsp;<\/p>\n\n\n\n<p><strong>What is the procedure for claiming a&nbsp;guarantee?<\/strong><br>\nThe buyer must, within\nthe warranty period and under the warranty terms,&nbsp;request a\nguarantee&nbsp;from the&nbsp;guarantee provider&nbsp;in writing&nbsp;,\nsubmitting both the product and the warranty and service&nbsp;slip and a copy\nof the invoice.&nbsp;There&nbsp;is no cost to the&nbsp;buyer\nby&nbsp;repairing&nbsp;or replacing the&nbsp;product.&nbsp;If the seller\ndetermines that&nbsp;the defect on the product&nbsp;was due to a faulty\nbehavior of the buyer, which proves that the warranty claim is ineligible&nbsp;,\nthe product will be sent back to the customer by written notice&nbsp;e.<\/p>\n\n\n\n<p><strong>4. Making a&nbsp;real mistake<\/strong><\/p>\n\n\n\n<p>R&nbsp;eklamacijo of clerical&nbsp;an\nerror while consumer may invoke for each product purchased (which means that\nthe consumer due to defects in the product, which was not given a guarantee to\nassert the rights of real hood&nbsp;s, the same is la&nbsp;HKO also decide\nthe&nbsp;case if he does not wish to claim the&nbsp;product for which the\nguarantee was given).<\/p>\n\n\n\n<p>Due to a real defect, the consumer can advertise the defect on the product\nto the seller&nbsp;<strong>within two months from the detection of the\nreal&nbsp;defect&nbsp;<\/strong>(for defects&nbsp;e, which&nbsp;appear after two\nyears after the&nbsp;acquisition, the seller is no longer responsible), and\naccording to his own the choice requires the rectification of the error or the\nrefund of the amount paid in proportion to the error or replacement of the\ngoods or the refund of the amount paid.&nbsp;Portrait of&nbsp;a pin must be\nin&nbsp;<strong>a con tract&nbsp;Til error nat&nbsp;an\u010dneje describe the situation\npro&nbsp;donor able to review the product&nbsp;<\/strong>.&nbsp;If the defect is not\ndisputed, the company must comply with the consumer&#8217;s request as soon as\npossible and within eight days at the latest.&nbsp;If there is a dispute about\na mistake, the company must&nbsp;give a&nbsp;written&nbsp;response&nbsp;to\nthe&nbsp;consumer&nbsp;within a reasonable time&nbsp;.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>5. Consumer rules<\/strong><\/p>\n\n\n\n<p>The consumer may claim defects in the purchased goods from the warranty or from the material defect in accordance with the provisions of the Consumer Protection Act (hereinafter ZVPot).<\/p>\n\n\n\n<p>6. Return the heap&nbsp;nine<strong><\/strong><\/p>\n\n\n\n<p>The seller shall return the payments received to the consumer within 14\ndays with the same payment method as the&nbsp;consumer used, unless the\nconsumer has explicitly requested the&nbsp;use of another payment method and\nthe consumer&nbsp;does not bear any costs therefor.<\/p>\n\n\n\n<p>7. When&nbsp;out of stock<strong><\/strong><\/p>\n\n\n\n<p>The consumer happens to place an order\nonline, the seller confirms it, and later&nbsp;reports that he has no goods in\nstock;&nbsp;the goods&nbsp;have already been paid for.&nbsp;The company must\nfulfill its obligations within&nbsp;14 days of the conclusion of the contract,\nunless the parties&nbsp;agree otherwise.&nbsp;If the goods are unavailable and\nthe seller is therefore unable to fulfill his&nbsp;obligation, he must\nimmediately inform the consumer and&nbsp;refund all payments made.&nbsp;The\nmoney must be returned as soon&nbsp;as possible and no later than 14 days after\nreceipt&nbsp;of the cancellation report.<\/p>\n\n\n\n<p>Source: Consumer Protection Act (ZVPot,\nOfficial Gazette of the RS&nbsp;, No. 98\/04 -; UPB, 117\/04 Decree US,\n46\/06&nbsp;Decree&nbsp;US, 1&nbsp;14\/06 &#8211; ZUE, 126\/07, 86 \/ 09, 78\/11, 38\/14,\n19\/15)<\/p>\n\n\n\n<p>Celje,&nbsp;15&nbsp;.&nbsp;03&nbsp;.20&nbsp;20<\/p>\n\n\n\n<h2>Resolve complaints and disputes<\/h2>\n\n\n\n<p>Dear Sir \/ Madam,\nBest&nbsp;wishes&nbsp;to buy in&nbsp;Yonispa&nbsp;.si&nbsp;online\nstore&nbsp;.&nbsp;The company will endeavor to&nbsp;resolve&nbsp;any\nambiguity,&nbsp;comment or complaint as soon as possible&nbsp;, while\nrespecting the law (Consumer Protection Act&nbsp;) and making every effort to\nreach an agreement&nbsp;.<\/p>\n\n\n\n<p>Comments and complaints are received by\nthe administrative department and are dealt with by the legal&nbsp;department.<\/p>\n\n\n\n<p><strong>There are several ways users can be contacted&nbsp;:<\/strong><\/p>\n\n\n\n<ul><li>in writing to&nbsp;FIN-mR, Mateja Ribi\u010d sp,  Ulica bratov Vo\u0161njakov 8, 3000 Celje<\/li><li>(write ADVERTISEMENT under the heading)<\/li><li>written on the electronic n&nbsp;AME&nbsp;<a href=\"mailto:Info@yonispa.com\">Info@yonispa.com<\/a><\/li><li>call on&nbsp;31\/33\/75\/64<\/li><\/ul>\n\n\n\n<p>The&nbsp;processing&nbsp;procedure&nbsp;is\nconfidential.&nbsp;Unless the agreement is&nbsp;possible,\nthe&nbsp;Celje&nbsp;court of jurisdiction will have jurisdiction over\ndisputes&nbsp;.<\/p>\n\n\n\n<p>Company&nbsp;Yon&nbsp;ispa.si&nbsp;within\nfive working days of receipt that it has received p&nbsp;rito\u017ebo, the message\nto the customer, how long it will deal with, and constantly informed\nabout&nbsp;the procedure.&nbsp;The Bidder is aware that an\nessential&nbsp;feature of a consumer dispute, at least as far as litigation is\nconcerned&nbsp;, is its disproportionate effect on the economic value of the claim&nbsp;and\nthe costs involved in resolving the dispute itself.&nbsp;This is also a major\nobstacle to&nbsp;preventing a child from bringing a dispute to\ncourt.&nbsp;Therefore, the&nbsp;bidder shall use his best endeavors\nto&nbsp;resolve&nbsp;any dispute in an&nbsp;amicable manner.<\/p>\n\n\n\n<p>In accordance with statutory norms, we do not&nbsp;recognize any out-of-court consumer dispute resolution provider as competent&nbsp;for resolving a consumer dispute that a consumer&nbsp;could initiate in accordance with the Out-of-Court Dispute&nbsp;Resolution&nbsp;Act&nbsp;.&nbsp;Yonispa.si,&nbsp;which, as a provider of goods&nbsp;and services, facilitates online commerce in Slovenia,&nbsp;publishes an electronic link to the&nbsp;Consumer Dispute Resolution&nbsp;Online Platform&nbsp;(SRPS)&nbsp;on its website&nbsp;.<\/p>\n\n\n\n<p>The&nbsp;aforementioned regulation\nderives from the Law on Out-of-Court Resolution of&nbsp;Consumer Disputes, Regulation\n(EU) No&nbsp;1095\/2010&nbsp;.&nbsp;524\/2013 of the European Parliament&nbsp;and\nof the Council on the online settlement of consumer disputes&nbsp;and amending\nRegulation (EC) No&nbsp;524\/2013&nbsp;2016\/2004 and Directive 2009\/22 \/ EC.<\/p>\n\n\n\n<p>Complaints&nbsp;regarding the quality or derivation of the offer itself are resolved between the&nbsp;customers and&nbsp;<a href=\"https:\/\/yonispa.si\/en\/\">Yonispa.si<\/a>.<\/p>",
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        "rendered": "<p>With the www.&nbsp;yonispa.si is managed by&nbsp;FIN-&nbsp;mR, Mateja Ribi\u010d sp.&nbsp; The company information is as follows: Full name:&nbsp;FIN &#8211; mR, financial and accounting services, Mateja Ribi\u010d sp&nbsp;.&nbsp; Short name&nbsp;:&nbsp;FIN &#8211; mR, Mateja Ribi\u010d s.p. Adress:&nbsp; Ulica bratov Vo\u0161njakov 8 transaction&nbsp;account:&nbsp;IBAN SI56 6100 0000 6947 77&nbsp;8&nbsp; Delavska Hranilnica d.d. Ljubljana )&nbsp; Registration number:&nbsp;6561969000 Tax number:&nbsp;64345467&nbsp; E-mail:&nbsp;info@yonispa.si&nbsp; Telefon:&nbsp;+386&nbsp;(&nbsp;0)&nbsp;31 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/yonispa.si\/en\/terms-conditions\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;General Terms and Conditions Yonispa Store&#8221;<\/span><\/a><\/p>",
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